Watch Now: How Tax Resolution Businesses Can Leverage Payments with Revolv3 and Worldpay

A Collaborative Journey: Guardian Tax, Revolv3, and Worldpay

In this interview, we delve into the nuanced landscape of payments, tax resolution, and the unique challenges faced by businesses operating in the tax resolution industry. Nathan Johnston, the Director of Payment Solutions at Revolv3, facilitates the discussion with Jeremy Merrill from Guardian Tax and Brandyn Cook from Worldpay. Together, they unravel the transformative partnership that has reshaped payment processing for Guardian Tax.

Guardian Tax: Navigating the Challenges of Tax Resolution

Guardian Tax is a comprehensive tax resolution firm offering services such as filing compliance, resolving delinquent tax debts, tax preparation, audit defense, and more. Before Guardian Tax embraced the partnership with Revolv3 and Worldpay, the company faced a myriad of challenges including low approval rates, fluctuating fees, and the ever-changing nature of clients' payment methods.

Simplifying Payment Processing for Tax Resolution Businesses

Brandyn Cook, representing Worldpay, introduces their role as a leading global payment processor. Worldpay specializes in processing various electronic payments and providing additional services to optimize payment processes globally. He sheds light on payment fees, especially for tax resolution businesses categorized as higher-risk. Factors like chargebacks and collection timelines contribute to increased processing costs, prompting Worldpay's consultative approach to offer cost-effective solutions.

Brandyn highlights Worldpay's versatile portal, IQ, providing comprehensive visibility into transactions, declines, and chargebacks. The support from Revolv3 and Worldpay equips Guardian Tax with tools like canned responses and templates for streamlined chargeback management.

Revolv3 and Worldpay: Paving the Way to Success

Jeremy shares his experience of the unique consultative approach adopted by Revolv3 and Worldpay and how it has allowed Guardian Tax to leverage payment processing to increase revenue. The seamless integration of payment solutions into their operations has paved the way for growth. Revolv3 and Worldpay’s partnership offers an improved customer experience, enhanced security through tokenization, and cost reduction for tax resolution businesses.

To learn more about how Revolv3 and Worldpay’s partnership can increase revenue for your tax resolution business, click here.